Refund policy

CircuitCart Refund Policy

Effective Date: 6-7-2026

At CircuitCart, we strive to ensure complete customer satisfaction with every purchase. If you are not fully satisfied with your order, we are here to help you through the refund process.

1. Eligibility for Refunds

  • You may request a refund within 30 days of receiving your item.
  • The item must be unused, in the original packaging, and in the same condition as you received it.
  • If your item was marked as a “final sale” or “non-refundable,” it is not eligible for return or refund.

2. How to Initiate a Refund

To initiate a refund request, please follow these steps:

  1. Contact Us: Reach out to our customer service team via:

  2. Provide Details: Include your order number, a description of the item, and the reason for the return.

  3. Receive Confirmation: Await our confirmation and further instructions on how to proceed.

3. Return Shipping

  • You will be responsible for paying the return shipping costs, unless the item was defective or not as described.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items over $50.

4. Refund Processing Time

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain amount of days (depending on your bank or credit card company).

5. Exchanges

  • If you would like to exchange your item for a different one, please contact our customer service team for assistance.

6. Exceptions

  • Certain types of goods are exempt from being returned, like perishable items or digital downloads.

7. Contact Information

If you have any questions about our refund policy or need assistance, please contact us via: